Position: Sales Consultant
Openings: 10
Experience : 2 to 4 Year
Location: Frontier Tata, Delhi & Gurgaon
Job Summary
We are looking for enthusiastic and customer-focused Sales Consultants to join our Tata Motors dealership. The candidate will be responsible for handling customer enquiries, understanding customer requirements, presenting suitable Tata vehicles, generating leads, conducting test drives, and converting enquiries into bookings and sales.
Key Responsibilities
- Welcome customers and understand their vehicle requirements, preferences and budget.
- Explain Tata car models, variants, features, specifications, pricing and offers.
- Recommend suitable vehicles based on customer needs.
- Conduct vehicle presentations and arrange/assist with test drives.
- Generate leads through showroom walk-ins, telephone calls, references and other sources.
- Follow up with prospective customers and convert leads into bookings.
- Handle customer queries, objections and competitor comparisons professionally.
- Explain available finance, insurance, exchange and accessories options.
- Prepare quotations and assist customers throughout the purchase process.
- Coordinate with finance, insurance, exchange, accessories and delivery teams.
- Maintain accurate customer and lead information in the CRM/system.
- Ensure regular follow-up before and after vehicle delivery.
- Build strong customer relationships and generate referrals.
- Achieve individual monthly sales and booking targets.
- Maintain professional standards and provide an excellent customer experience.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer-handling and convincing abilities.
- Sales and negotiation skills.
- Good follow-up and lead-conversion skills.
- Basic knowledge/interest in automobiles.
- Target-oriented and self-motivated approach.
- Ability to work in a fast-paced dealership environment.
- Basic computer/CRM knowledge.
- Valid driving licence and ability to drive a 4-wheeler preferred.
